Frequently asked questions

What is a DNA test?

A DNA test examines your inherited genome under laboratory conditions.

What can I learn from the DNA tests?

Depending on your interest, tests can be done, among other things, to identify potential health risks, to understand your potential in terms of performance, to find out the diet that matches your metabolism, and generally to give recommendations for a healthy lifestyle based on your genome.

The results of DNA tests can sometimes be somewhat tricky to understand, but our professionals can help you with any questions. However, one of the cornerstones of Nordic Genex is to provide customers with reports that are easy to understand and that offer practical advice.

What are the benefits and disadvantages of DNA testing?


DNA tests can be useful to you whether the results are positive or not. For some people, the test results are a good tool for better sports performance. For others, information obtained from tests may provide relief when some health risk exposures can be mapped. Testing can also motivate lifestyle changes or support a good quality of life. Of course, testing can also make it easier for doctors to make health supporting decisions. For example, based on the results, the frequency of monitoring can be decided if the patient is susceptible to some hereditary diseases. Information on susceptibility can also be utilized when designing health-related guidelines for weight management and exercise.


Generally speaking, genetic testing has a very small risk of negatively affecting physical health. However, for some people, testing and reviewing results may be more challenging mentally.

It should be noted that DNA testing cannot tell you about all the diseases or risks that you have inherited. For example, an unfavorable gene variation does not necessarily mean that you will develop related health issues. Genetic variation indicates an elevated hereditary risk that can be affected by food and lifestyle.

When should I get myself tested?

People can have many reasons for taking the DNA test. Nowadays, more and more people are taking the test to better understand their own genetic heritage and how it can lead to a healthier and longer life. Genetic analysis is also used a lot in sport when it comes to optimizing exercise and getting the best out of one's diet. Nordic Genex's offering is focused on these areas. Nordic Genex's trained professionals can help you choose the product that suits you and your needs.

How much does a DNA test cost?

There are a lot of different types of tests on the market. The cheapest tests only include a few genes. The most expensive tests can cost up to EUR 2,000. Tests of Nordic Genex cost around 200-350 EUR. Our trained network of professionals also offer personal interpretations and consultations as additional services, although our reports are very easy to understand.

How do I order a DNA test?

You can easily order a DNA test from our retailers or online store. If you have any special requests, you can also contact us directly by email or by using our contact form.

How long does it take to receive the results?

You'll get results within 3-4 weeks after we have received the sample. Samples are analyzed in Finnish and international laboratories specialized in DNA sequencing

Is it easy to take a DNA-test sample?

Taking a test sample is really easy. We will send the test package to the address you provide with clear instructions on how to take the sample. A test sample is gathered by collecting saliva or taking a swab sample from the mouth.

Are the results reliable?

Test results are reliable and all interpretations are based on scientific researches and work of our scientific team.

Is the data of my DNA test safely stored?

Nordic Genex will only provide test results to the people who have provided their contact information for this purpose. The test report does not show the full name, address, or other personal information of the tested person. Test results will not be given to third parties except in the case that an official governmental authority would require it by law. The sample report number and related personal information is stored only in the Nordic Genex database and there is no possibility for external access. Test results could be used anonymously for scientific and statistical research. The raw data collected is stored anonymously and is the property of Nordic Genex. Upon request, we can remove all your data from our data base.  

What is a Gut Microbiome test?

Our gut microbiome analysis allows us to study the bacteria in your gut as well as identify which bacteria live in your gut, how many there are, and how they affect your body. Your sample will be analyzed from the DNA of your microbiome in the laboratory using the latest technology to obtain accurate results. Microbiome analysis can show if your nutrition and intestinal ecosystem are in balance or if you need to make changes to your diet to affect bacterial composition and to improve your intestinal health. 

Why should I take a Gut Microbiome test?

The intestinal microbiome, which mainly consists of bacteria, has been found to have a very significant impact on our overall health. A diverse and balanced microbiome can help prevent a number of diseases such as metabolic diseases (obesity, type 2 diabetes), digestive problems, intestinal diseases, autoimmune diseases and even heart diseases.

How do I take the Gut Microbiome test and how long does it take to get the results?

Taking the test is easy. You will receive the sample collection box with instructions directly to your home within a few days of your order. Taking a stool sample is easy and you will send the sample back to us in the same sample box. You will receive your results in about 3 weeks after your sample reaches us. The results you can download from our server using the e-mail link and password provided to you.

What is the blood test analysis?

Our blood test analysis can be used in parallel with our DNA tests and it will give you useful information about your current situation in different areas of health and especially about those areas where you have challenges related to your genetic heritage.

How does the blood test analysis work?

This works so that you provide us with your own laboratory test values and you will then receive an analysis of the results. This can be done online.

Why should I use the blood test analysis?

It gives you valuable information on your present health situation based on your laboratory results. Blood tests are also good to use on the side of the DNA tests as this is a good way to follow up, how the changes in your lifestyle and diet work.

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Privacy Policy
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Privacy Policy

Keeper of the Register

Nordic Genex Oy (Y-tunnus 2821643-6)
Henceforth referred to as Company

Person in Charge of Privacy Protection and/or Contact Person

Annika Kalvia
0400 538 833

Name of the Person Register

Nordic Genex Oy person and marketing register

Gathered Personal Data

We gather personal data necessary for managing customer relations, such as the customer’s name and contact information as well as user information from our service. We gather personal data from the registered person himself as well as from other publicly-available registers maintained by public officials and other outside sources such as the Finnish Trade Register or other similar public business registers. Furthermore, we gather the information that is filled out in contact forms and use them in the aforementioned maintaining of customer relations.

The Use of Personal Data and the Basis for Processing it

Personal data is processed in accordance with laws currently in force to test web services, manage customer relations, inform about services and offer guidance. We may use the data of the registered person to collect and analyse user statistics. Gathered data is also used for marketing communications. Use of personal data for marketing communications is based on approval given by the person in a contact form. Direct marketing is halted at the customer’s request. A person may revoke the approval he has given at any time by contacting the aforementioned contact person. Processing of personal data may be necessary based on the legitimate interests of the customer relationship between the Company and the registered person. The Company has a legitimate interest to process personal data for marketing, service and customer analyses and for the testing of the service. Profiling may also be used for marketing. In this case, the registered person has a right to oppose the processing of personal data.

Access to Personal Data

Access to personal data is only granted to persons responsible for handling customer relations and marketing.

Disclosure of Information

Personal data is not disclosed to third parties and not transferred outside of the European Union or European Economic Area unless it is necessary for the fulfilment of the service for technical reasons. If data is disclosed or transferred, the level of data protection required by data protection legislation and other necessary security measures are complied with.


Cookies and other similar methods are used on our website. A cookie is a small text file that the browser saves on the user’s data terminal equipment. Cookies include a nameless personal identifier with which we can recognise and calculate the different browsers that access our website. Cookies and other similar methods are used to analyse and develop our services to better serve our users and to target advertising. Users can prevent the use of cookies or empty them in browser settings.

Register protection

We protect personal data with appropriate technical and organisational methods. Data is gathered into databases that are protected with firewalls, passwords and other technical data security methods. Databases and their backup copies are located in locked and guarded spaces and access to the data is only available to specific predetermined persons.

Retention Period and Deletion of Personal Data

Personal Data are stored for as long as they are needed for the use for which they were gathered and processed, or until the contract is fulfilled or for as long as the law and regulations require. After this, personal data are deleted appropriately.

The Rights of Registered Persons

Registered persons have the following rights:

  1. The registered person can gain access to personal data about him by asking within the limits of trade secrets and internal estimations. The request shall be sent to the aforementioned contact person in writing and signed, and the person in question must identify themselves in a reliable manner.
  2. The registered person can ask for his data to be corrected if they are inadequate or incorrect.
  3. The registered person can ask for his data to be erased when there is no reason within data protection legislation that is irrespective of the approval the registered person to process them.
  4. The registered person has a right to limit the use of his personal data if the validity or legality of the data requires it or if the registered person requests to limit the processing of his personal data only to the storage of the data in accordance with the right of objection.
  5. The registered person has the right to oppose the processing of his data for direct marketing purposes based on the Company’s legitimate interest.
  6. The registered person can ask for his data to be transferred to another keeper of a register if it is safe and technologically possible.
  7. The registered person shall send requests related to his rights in writing or by email to the following address:

Nordic Genex Oy
Request for inspection/related to personal data

The Company will answer requests within one month of the request being presented unless there is a specific reason to lengthen the response time.

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