Although our test reports are designed to be as clear and understandable as possible, you can also use counseling services of a healthcare professional to interpret the reports. This will give you a more holistic view of yourself as well as more specific advice on lifestyle and nutrition. Counseling services are easy to find, either directly from us or from the network of our trained health professionals that includes doctors and nutritionists.
© Nordic Genex Oy
Keeper of the Register
Nordic Genex Oy (Y-tunnus 2821643-6)
Henceforth referred to as Company
Person in Charge of Privacy Protection and/or Contact Person
0400 538 833
Name of the Person Register
Nordic Genex Oy person and marketing register
Gathered Personal Data
We gather personal data necessary for managing customer relations, such as the customer’s name and contact information as well as user information from our service. We gather personal data from the registered person himself as well as from other publicly-available registers maintained by public officials and other outside sources such as the Finnish Trade Register or other similar public business registers. Furthermore, we gather the information that is filled out in contact forms and use them in the aforementioned maintaining of customer relations.
The Use of Personal Data and the Basis for Processing it
Personal data is processed in accordance with laws currently in force to test web services, manage customer relations, inform about services and offer guidance. We may use the data of the registered person to collect and analyse user statistics. Gathered data is also used for marketing communications. Use of personal data for marketing communications is based on approval given by the person in a contact form. Direct marketing is halted at the customer’s request. A person may revoke the approval he has given at any time by contacting the aforementioned contact person. Processing of personal data may be necessary based on the legitimate interests of the customer relationship between the Company and the registered person. The Company has a legitimate interest to process personal data for marketing, service and customer analyses and for the testing of the service. Profiling may also be used for marketing. In this case, the registered person has a right to oppose the processing of personal data.Access to Personal Data
Access to personal data is only granted to persons responsible for handling customer relations and marketing.Disclosure of Information
Personal data is not disclosed to third parties and not transferred outside of the European Union or European Economic Area unless it is necessary for the fulfilment of the service for technical reasons. If data is disclosed or transferred, the level of data protection required by data protection legislation and other necessary security measures are complied with.Cookies
We protect personal data with appropriate technical and organisational methods. Data is gathered into databases that are protected with firewalls, passwords and other technical data security methods. Databases and their backup copies are located in locked and guarded spaces and access to the data is only available to specific predetermined persons.Retention Period and Deletion of Personal Data
Personal Data are stored for as long as they are needed for the use for which they were gathered and processed, or until the contract is fulfilled or for as long as the law and regulations require. After this, personal data are deleted appropriately.The Rights of Registered Persons
Registered persons have the following rights:
Nordic Genex Oy
Request for inspection/related to personal data
The Company will answer requests within one month of the request being presented unless there is a specific reason to lengthen the response time.